5. Clear Cache and Data
This is one of the routine steps that we recommend users at GT with regards to Android app troubleshooting. Old data and cache files can get corrupted or result in errors such as those you are facing.
Open Settings and go back to Manage app to search for Google Play Movies & TV. Inside, tap on Clear data at the bottom of the screen and select Clear all data.
You will have to sign back into the Google Play Movies & TV app, so make sure you have login details at hand.
Repeat the same process for Download Manager and Google Play Services app, but only if you are still facing Play Movies & TV not downloading error.
6. Update or Downgrade/Uninstall
Play Store Movies app comes preinstalled on all Android phones. You can’t uninstall it or any of the other Play apps normally. What you can do is either roll back to a previous version or fetch an update from the Play Store.
Note that downgrading to a previous version is a temporary situation as your system will automatically update the app. Open Settings > Manage app and search for and open Play Movies & TV app. Select Uninstall at the bottom of the screen. It will not uninstall but only remove recent updates. If you are allowed to uninstall it, you can always download it from the Play Store.
To update or reinstall the app, open Play Store, search for Play Movies & TV, and hit Install.
It’s Play Time
Play Movies and TV app is pretty good and useful when you can’t wait for the movie or series to hit one of the streaming platforms. Frankly, I don’t use it that much. I have a backlog of series on Netflix, and by the time I finish one show, there 10 lined up in front of me. But we all have our way of consuming content and there is no one right way to do things.
I hope your issue is resolved now. If you have found another way to fix the Play Movies & TV app not downloading movies error, share it with us in the comments section below.
Want to increase internal storage on your phone? Click on the link below to learn how so you can store more movies and shows.
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