Infuriating PS5 bugs are popping up four days after the Sony console’s highly anticipated release. One PS5 owner, Jeff Gerstmann, discovered a pesky glitch while running Marvel’s Spider-Man Remastered.
Gerstmann took to Twitter to point out a reoccurring PS5 rest mode bug that causes his system to crash. According to DigitalTrends, Gerstmann’s unfortunate experience with the next-gen console isn’t an isolated incident.
Multiple reports of PS5 rest mode causing issues
PS5 rest mode is similar to sleep mode on a PC — it’s still on, but goes into low-power mode. This way, you can get to your games faster when you awaken the PS5. Unfortunately, PS5 rest mode is ironically causing unrest among the gaming community.
Seems like putting a PS5 into rest mode while Spider-Man Remastered is running crashes the whole system, forcing that “repair your external drive” process when you start back up. At least that’s how it’s been for me the few times I’ve done that today.November 11, 2020
Gerstmann pointed out that putting the PS5 into rest mode during Spider-Man Remastered crashed the next-gen console, prompting a “repair your external drive” process to begin upon restarting the system.
“Also every time I’ve had the PS5 go through that external drive repair sequence, it ends up on a black screen,” Gerstmann added. “I have to hit the power button on the console itself to force it into rest mode, then it comes back up and asks me to file an error report, then boots normally.”
James Stevenson, community director at Insomniac Games (video-game developer behind Spider-Man Remastered), told Gerstmann that the team will be looking into the issue.
However, this may not be an Insomniac Games issue, but a Sony one. Another twitter user said that he, too, experienced the PS5 rest mode bug while downloading games, which caused the system to spiral into a frustrating loop. “@PlayStation support just says I have to send in my PS5 for service,” he said, adding “#disappointed.”
I put my #PS5 in rest mode to download games. Now I am stuck in a loop and the system says something went wrong. Only allows option #7 Reset PS5. After doing Reset I get something went wrong agian. @PlayStation support just says I have to send in my PS5 for service. #disappointed pic.twitter.com/jvYseucmKDNovember 15, 2020
A slew of other Twitter users came forward to report similar issues with PS5 rest mode while running games such as Demon’s Souls, Marvel’s Spider-Man: Miles Morales, Call of Duty: Black Ops Cold War and more.
If you have a PS5 and want to be on the safe side, there is a way to turn off rest mode. Navigate to the Power Saving submenu under Settings and select “Don’t put in rest mode.”
If you didn’t get a chance to snag a PlayStation 5 because they’re sold out everywhere, perhaps this is a blessing disguise as early adopters are experiencing some frustrating bugs with the first batch of consoles.