The Deets on These Work-From-Home Jobs
As a customer service consultant at Gap Inc., you’ll be tasked with delivering exceptional customer service and first-call resolution to customers via phone for Gap Inc. brands, including Gap, Banana Republic, Old Navy and Athleta.
You’ll act as a customer advocate, and should be able to research and resolve customer concerns by utilizing a variety of resources.
You should be able to demonstrate professionalism, patience, courtesy and tact, and be able to de-escalate conflicts using empathy and problem-solving skills. Excellent written and verbal communication skills are a must, as is general computer literacy, including instant messaging and Windows-based applications.
You should have a high school diploma or GED equivalent and a minimum of six months’ customer service experience.
The Perks of Working for the Gap
The listing notes that employees enjoy a discount of up to 50% at Gap, Banana Republic & Old Navy, 30% off at Outlet and 25% at Athleta. (Just make sure your entire paycheck isn’t ending up on hangers in your closet.)
Other benefits for eligible employees include: medical, dental, vision and life insurance; 401(k) with company match of 4%; employee stock purchasing plan; tuition reimbursement; and taking up to five “on the clock” hours each month to volunteer for a charity.
If you’re interested in becoming a remote customer service consultant at the Gap, Inc., go here to check out the job listing and find out more information.
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Grace Schweizer is a junior writer at The Penny Hoarder. She had to quit her first (and only) retail job because her shoe collection was growing as fast as her paychecks were disappearing.